Contact
One address reaches us for everything — support, questions about your data, security reports, press, and partnerships. We read it.
team@genobee.aiWhat to include
- Support — the email address you sign in with, which broker the problem involves, and roughly when it happened. That is usually enough for us to find it.
- Your data — access, correction, or deletion requests. You can also disconnect any brokerage and delete your account yourself, in the app. See the Privacy Policy.
- Security — if you believe you have found a vulnerability, tell us before you tell anyone else, and we will work with you on it.
- Press and partnerships — same address; say which.
Genobee
- Company
- Genobee
- Product
- Genobee (web; iOS app in development)
- team@genobee.ai
- Website
- genobee.ai
- Terms
- Terms of Service
- Privacy
- Privacy Policy
Genobee is a software company based in San Jose, California. Genobee is free to use. We are not a broker-dealer or a custodian, we are not registered as an investment adviser, and we hold no customer funds — your accounts stay at the brokerages you already chose. If your question is about a specific trade, a balance, or a settlement at your broker, your broker is the one who can answer it.